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Renewing your metastock data


To renew your data subscription(s), simply log-in to our data partner’s website with your existing username and password and have your credit card details handy.
To find your username and password, you’ll need to use the ‘forgot password’ function by clicking here and filling in your details.Now you’re all set. 

Renew Your Subscription Now

Click here to re-subscribe.

When you fill out the online form, please take the opportunity to update your contact details if necessary.We have put together some FAQs to help you with the renewal process.

Data Renewal Frequently Asked Questions

1) I’ve misplaced by username/password. How can I find out what they are?
2) Do I need to re-install anything after renewing?
3) I have let my subscription lapse. Do I have to take out a new subscription or can I still renew?
4) My previous subscription expired a long time ago. How do I catch up on the intervening data?
5) I want to upgrade my existing ASX subscription. How can I do that?
6) I have upgraded my ASX subscription to include ETOs and Warrants. Do I need to install a fresh ASX data history?
7) How do I install a fresh data history?

1) I’ve misplaced by username/password. How can I find out what they are?

Check to see if you have received an email with the subject “Your Trading Game Data is Due for Renewal” (it might be in your Spam folder). This email is sent out 15 days before expiration as well as on the expiration date and contains your user details. Or, to find your username, open the Trading Game data by clicking on the icon that looks like this:

Then click on the Configuration tab: and you’ll see your User Name details.

Or, if you’ve forgotten your password, you’ll need to use the ‘forgot password’ function by clicking on this link –http://www.premiumdata.net/support/forgotpwd.phpOr, If all else fails, send us an email to ted@norgate.net and we’ll reply with the information.

2) Do I need to re-install anything after renewing?

No. Just keep on updating as usual. However, if you haven’t done a data update for a very long time, it may be best to install a fresh data history. See the two FAQs following this one.

3) I have let my subscription lapse. Do I have to take out a new subscription or can I still renew?

You can renew a prior subscription regardless of how long since it expired. Just make sure to renew using the username/password you had before.

4) My previous subscription expired a long time ago. How do I catch up on the intervening data?

It depends on how far the data is out-of-date. We suggest installing a fresh data history if you have to catch up on more than two months of updates – its quicker! However, you need to be aware that installing a fresh data history may cause loss of some information for charting programs like MetaStocktm . Please see information on this subject here – http://www.premiumdata.net/support/smartchartscopier.php

5) I want to upgrade my existing ASX subscription. How can I do that?

There are instructions here – http://www.premiumdata.net/support/asx-subscription-upgrades.php

6) I have upgraded my ASX subscription to include ETOs and Warrants. Do I need to install a fresh ASX data history?

Yes.

7) How do I install a fresh data history?

You’ll need to go to the Downloads area at this link, fill in your details, and re-install your history by clicking on the appropriate history that you’d like to re-install. For example, if you’d like to re-install the ASX database, you’d click on the exe file on the second option shown here:

General Advice Warning

The Trading Game Pty Ltd (ACN: 099 576 253) is an AFSL holder (Licence no: 468163). This information is correct at the time of publishing and may not be reproduced without formal permission. It is of a general nature and does not take into account your objectives, financial situation or needs. Before acting on any of the information you should consider its appropriateness, having regard to your own objectives, financial situation and needs.